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CBS Interactive is now Paramount Plus
CBS Interactive

CBS Interactive

www.cbsinteractive.com
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What is your customer experience with CBS Interactive?

CBS Interactive Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Mixed sentiment: viewers praise the shows and features but report poor interactions with staff and declining enjoyment of some series.

Positive Feedback

Good shows and useful features are highlighted in CBS Interactive reviews, with several viewers enjoying programming and platform functionality.

Negative Feedback / Risk Areas

  • Repeated reports of rude staff and unpleasant interactions suggest customer service issues.
  • Recurring viewer complaints about specific shows leading to cancellations or disengagement.

Key Takeaways for Future Customers

  • Check CBS Interactive reviews for show quality before subscribing to a membership or auto-renewing a subscription.
  • Be aware of customer complaints about staff conduct and consider confirming refund or support options if needed.
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous

Very rude employee

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Unfortunately dealt with a very rude employee, Matthew Wasserman, who uses foul language repeatedly and has no hesitation in putting down people. Very unpleasant, aggressive and loud mouthed.

Pros:
  • Good shows and features
Cons:
  • Do you not interview your employees before hiring them
  • Bad temper
  • Unprofessional
View full review
Bettyjean B

Im not watching anymore of young and restless ,,, it is sickening im tired of it going on and on ...just plain sick !!

your show is a hot mess ,, with Nickie, and victore and this court deal ,, im done with it !!!

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Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

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